LOCAL, DOMESTIC & INTERNATIONAL GROUND TRANSPORTATION

Executive Chauffeured Services...

Since 1989, On Time Transport Inc. has set the gold standard in professional corporate ground transportation. We understand that we must earn your business each time we accept a reservation, pick up a passenger, or meet a flight.

Therefore, the On Time Transport Inc. focus is on providing both an exceptional passenger experience and delivering the highest possible return to their companies. This is why On Time Transport Inc. is the choice made by those who expect only the best.

With a professional staff, an extensive fleet of vehicles, cutting-edge technologies, and an international network of market-leading partners, On Time Transport Inc. is organized to deliver the best chauffeured transportation solutions available today.

Exceptional Customer Service

On Time Transport Inc. is a new breed of executive transportation. We are redefining the role of “limousine service” by providing our clients flexible and innovative technology solutions and exceptional customer service.

Whether your focus is on online booking tools, keeping track of your travelers’ whereabouts, or managing a company-wide transportation budget, we can meet your exact requirements and help you achieve your objectives.

Reservations
Every time a client makes a reservation, the trip is entered into the computer with a reservation number. The reservationist reads back to the client the information that has been entered into the computer, along with the reservation number. The purpose of this, is to ensure the client that all the information is correct. In addition, all trips are confirmed by email for accuracy.

Service
Each vehicle is washed, vacuumed and fully gassed up before picking up any passenger. The driver is properly dressed with a dress shirt and tie. All of our drivers are polite, courteous and helpful with passengers' luggage.

Quality Controls
When picking up passengers at the airport, each and every trip is checked through our computerized flight tracking systems, which enables us to track a flight within 5 minutes of its arrival time.

Driver Check-In Policy
Every one of our drivers has to check in 1 hour or 2 hours before actually picking up a client. This is to ensure that the driver will be on time for the trip.

Policy & Procedures

  • Tolls are No charge.
  • Additional passengers at same stop, no charge.
  • For all arriving flights, meet your driver in the Baggage Claim Area. Please do not leave the airport before calling the office for assistance.
    The number is 1-800-776-6846.
  • $5.00 surcharge will be applied to any trip between 5:00 a.m. - 5:59 a.m.
  • $10.00 surcharge will be applied to any international arrival. This will include one hour free waiting time.
  • $20.00 surcharge will be applied to any trip before 5 A.M. or after 12 A.M. and certain holidays.
  • Waiting time for arriving flights, the first 45 minutes are no charge. After 45 minutes, there is an extra $15.00 charge for remainder of hour, and $25.00 for every 30 minutes there after or part of the hour.
  • A $12.00 service charge will be added to all trips.
  • A 10% STC charge will be added to all trips.
  • **$10.00 additional charge below 42nd street.
  • Any reservation changes must be called into our office. There will be a full charge if the driver is on location when the trip is canceled. Late cancellation fee is $50.00 plus a service fee if notice is given less than 2 hours prior to pickup time.
  • Rates are subject to change without notice.
  • All online reservations must be confirmed. If you do not receive an email confirmation with 24 hours please call 1-800-776-6846 for confirmation.
  • On Time Transport is not liable for circumstances beyond our control. This would include (not not be limited to) weather, breakdowns or road conditions. We also assume no responsibility for lost or damaged baggage, personal belongings or items left in the vehicle.
  • All rates do not include driver gratuity which is normally 20%; this is a discretionary tip which is based on the passenger’s experience.
  • All major credit cards accepted.

So, when looking for a luxury car service, remember
On Time Transport at 914-946-7250, 1-800-776-6846 or 1-800-77-ONTIME.

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  • 24-Hour Dispatch Centers
  • Online & Phone Reservations
  • Door-To-Door Services
  • Flat Rates
  • Corporate Accounts & Rates
  • Frequent Rider Programs
  • Meet & Greet Services
  • Limousines
  • Vans
  • 55-Passenger Luxury Liners
  • Courier Services



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